Leadership
Head of AI Customer Experience
Citi📍 New York New York United States; Irving Texas United States
$170,000 – $300,000/yr
Pay range as listed in the posting (parsed from posting text).
About this role
Citi is hiring for a senior leadership role in leadership, based in New York New York United States (+1 more locations), hybrid. The posting focuses on governance & risk, AI agents, ROI & value tracking, executive stakeholders and client-facing work. It asks for roughly 15+ years of experience. Listed pay: $170,000 – $300,000/yr.
governance & risk AI agents ROI & value tracking executive stakeholders client-facing work
| Company | Citi |
|---|---|
| Role type | Leadership |
| Location | New York New York United States; Irving Texas United States |
| Workplace | Hybrid |
| Posted | 2026-10-01 |
| Pay | $170,000 – $300,000/yr |
| Experience | ~15+ years |
Read the full description & apply on Citi's site ↗
Summary written by AI Enablers from the public posting. The employer's full description, requirements and application are on their careers page (via Workday). Last checked 2026-10-26. See all 12 Citi roles →